Before you submit
- Have your booking reference, invoice number or payment receipt ready if available.
- Consultation fees may be non-refundable once the consult has been delivered — see our terms.
- We aim to acknowledge refund requests within two business days.
- Approved refunds are returned to the original payment method where possible.
Service or complaint issues? Use our governance ticket form.
Request a refund
Submit your payment details and reason. Refund eligibility follows our Terms of Use and any written service agreement.
This information is general in nature and does not constitute immigration assistance or legal advice for any individual situation. Requirements including occupation lists, fees and processing criteria change without notice.
Nanak Migration Group Pty Ltd makes no representation that information on this site is complete, current or applicable to your circumstances. Nothing here guarantees, implies or represents any visa outcome, approval likelihood or processing time.
Obtain advice tailored to your situation from a registered migration agent or Australian legal practitioner. Navpreet Aulakh, MARN 2619467, is registered with the Office of the Migration Agents Registration Authority.
Information current as at July 2026. Verify all requirements with the Department of Home Affairs (immi.homeaffairs.gov.au) before lodging any application.